SHIPPING & RETURNS POLICY

Shipping, Exchange & Warranty Policy

Please Note: Fit may vary slightly by design. We recommend checking the size guide before placing your order.

Shipping

• We ship across India.
• Orders are processed within 1–2 business days (excluding Sundays and public holidays).
• Delivery time:
                       • Metro cities: 2 to 5 business days
                       • Other areas: 4 to 7 business days
• Free shipping on all orders.
• In case your order is undelivered, 2 re-delivery attempts will be made by the courier
partner. If both delivery attempts fail, You Can Apply for Re-Delivery with
Re-Delivery courier charges.
• We support Digital India and accept only prepaid orders. COD is not available.

Exchange

• First exchange is free (valid for size/style issues only).
• Product must be unused, in original packaging, with all accessories:
              • Shoe horn
              • Shoe Cream 
              • Shoe bags
              • Original Lamonchie box (undamaged)
• Second exchange is allowed after paying two-way courier charges.

Color Disclaimer

• Slight color variations may occur due to photography or screen settings. These do not
qualify as defects and are not eligible for Exchange.
• Additionally, if the product's color changes due to the use of the complimentary shiner or
polish provided, Lamonchie will not be liable for discoloration. This is uncommon but
mentioned here for transparency.

Cancellations

• Orders can be cancelled before dispatch only.
• To cancel, email us at info@lamonchie.com with your order number.

Warranty

• We offer a 3-month limited warranty on:
             • Stitching faults
             • Pasting issues
             • Manufacturing defects
Note: If the product has been worn, only repairs will be offered, no replacements.

• Warranty does not cover:
             • Water damage or misuse
             • Natural creases
             • Cosmetic flaws
             • Add-ons like buckles or custom fittings
             • Claims made after 3 months from delivery

Customers must cover courier charges for pickup and return in warranty cases.

Need Help?
Email us at: info@lamonchie.com
WhatsApp us at: +918369849945
Include your order number for faster resolution.